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Terms and Conditions

Last Updated: March 7, 2025

1. Introduction

Welcome to our website. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our Indian masala and food products. By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

2. Definitions

  • "Company," "we," "us," or "our" refers to SLN Global

  • "Website" refers to sln-global.com

  • "Products" refers to Indian masalas and food products sold by the Company

  • "Customer," "you," or "your" refers to the person accessing the Website or purchasing Products

  • "Content" refers to text, images, videos, and other materials displayed on the Website

3. Account Registration

To purchase Products or access certain features of our Website, you may need to register for an account. You agree to:

  • Provide accurate and complete information

  • Maintain the security of your account credentials

  • Promptly update any changes to your information

  • Accept responsibility for all activities that occur under your account

We reserve the right to terminate or suspend accounts at our discretion.

4. Product Information
4.1. Product Descriptions

We strive to provide accurate descriptions of our Products. However, we do not warrant that Product descriptions or other Content on the Website are accurate, complete, reliable, current, or error-free.

4.2. Product Availability

All Products are subject to availability. We reserve the right to discontinue any Product at any time.

4.3. Allergen Information

While we provide information about ingredients and potential allergens, you should carefully review Product labels before consumption, especially if you have food allergies or dietary restrictions.

5. Orders and Payments
5.1. Order Acceptance

Your order constitutes an offer to purchase Products. We reserve the right to accept or decline your order for any reason.

5.2. Pricing

All prices are displayed in Indian Rupee and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, which will be added at checkout.

5.3. Payment

We accept UPI, Credit cards. We do not accept cash on delivery. You represent and warrant that you have the legal right to use any payment method(s) you provide.

5.4. Order Confirmation

After placing an order, you will receive an order confirmation email. This email confirms receipt of your order but does not constitute acceptance of your order.

6. Returns and Refunds
6.1. Return Policy

Products cannot be returned once shipped. 

7. Intellectual Property
7.1. Website Content

All Content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by intellectual property laws.

7.2. Restrictions

You may not:

  • Modify, reproduce, distribute, or commercially exploit the Website or any Content

  • Remove any copyright or proprietary notices from the Website or Content

  • Transfer the materials to another person or "mirror" the materials on any other server

8. User Conduct

When using our Website, you agree not to:

  • Violate any applicable laws or regulations

  • Infringe upon the rights of others

  • Submit false or misleading information

  • Upload or transmit viruses or malicious code

  • Interfere with the proper functioning of the Website

  • Engage in any activity that could disable, overburden, or impair the Website

9. Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE WEBSITE OR PRODUCTS.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

14. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Website and Products, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

15. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at:

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