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Privacy Policy

Last Updated: March 7, 2025

1. Introduction

Welcome to our website. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Indian masala and food products.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect
Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing addresses

  • Account Information: Username, password, purchase history

  • Payment Information: Credit card details, banking information (note: payment information is processed securely through our payment processors)

  • Communication Information: Customer service inquiries, product reviews, survey responses

Non-Personal Information

We also collect non-personal information when you visit our website:

  • Technical Information: IP address, browser type, device information, operating system

  • Usage Information: Pages viewed, time spent on site, links clicked, products viewed

  • Cookies and Tracking Technologies: Information collected through cookies and similar technologies

3. How We Collect Information

We collect information through:

  • Direct interactions when you create an account, place an order, contact us, or subscribe to our newsletter

  • Automated technologies or interactions through cookies and similar technologies

  • Third parties such as analytics providers and payment processors

4. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for our masala and food products

  • Manage your account and provide customer support

  • Send you order confirmations, shipping updates, and receipts

  • Send you marketing communications about special offers, new products, or recipes (if you opt-in)

  • Improve our website, products, and services

  • Conduct research and analysis to better understand our customers

  • Prevent fraudulent transactions and monitor against theft

  • Comply with legal obligations

5. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers who help us operate our business

  • Business Partners: Trusted third parties who assist us in offering products and services

  • Legal Authorities: When required by law, court order, or governmental regulation

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and settings

  • Understand how you interact with our website

  • Analyze trends and improve our website

  • Deliver targeted advertisements

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information

  • Correction: Request correction of inaccurate personal information

  • Deletion: Request deletion of your personal information

  • Objection: Object to the processing of your personal information

  • Restriction: Request restriction of processing your personal information

  • Portability: Request transfer of your personal information

  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

12. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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